TrueCar Review
Whether you’re looking to sell or trade-in your vehicle, TrueCar can be an excellent company to consider. TrueCar connects you with local dealerships that give you an instant cash offer. All you need to do is fill out an online application, drop off your car at the dealership for an inspection, and get paid. What’s good, you’ll get paid by check right at the dealership. Instead of getting cash, you can also trade in your car with TrueCar and leave the dealership with a new car.
Pros
- Selling your car and receiving an offer is easy and quick, taking a few minutes
- You can see how factors, such as mileage and condition, affect your car’s value
- TrueCar pays through check as soon as you close the deal with the local dealership
- The True Cash offer is available for three days in case you need more time to part with your car
Cons
- TrueCar only directs you to three local dealerships
- You might find better deals if you’re looking to trade in your car
TrueCar Reviews – Is TrueCar Legit?
TrueCar is a reliable and trusted platform that provides accurate information to its consumers about vehicles. It has an A+ rating on Better Business Bureau, 3.8 rating on Trustpilot, 4.7 rating on App Store and a 4.3 rating on Google Play Store.
Most users indicated that TrueCar is one of the best sites to consider when selling old or used cars since it offers fair deals. Other users also liked the platform since it connects sellers with dealers who offer the best prices.
Unfortunately, some users complained that the app constantly had glitches and could not operate properly. Others had problems with dealers who failed to honor the pricing shared with them by TrueCar. The positive reviews outweigh the negative reviews. Therefore TrueCar can be described as safe and legit.
| Website | Rating |
|---|---|
| App Store | 4.7 |
| Google Play Store | 4.3 |
| Better Business Bureau | A+ |
| Trustpilot | 3.8 |
Does TrueCar Give Good Offers?
The amount you get for selling your car through TrueCar depends on its make, model, age, and current condition.
When selling your car, you’ll know the estimated value by entering your car’s model on the appraisal page. However, you’ll need to provide the following information to know the actual price of your vehicle:
- Optional features, such as automatic transmission.
- Mileage and zip code.
- Conditions of your car (e.g. existing damage, accident history, mechanical issues, illuminated warning lights, and modifications).
- Other conditions (e.g. front and back tires, any previous owner, and odors).
After you provide this information, TrueCar will show your True Cash Estimate. However, other promotions or offers might still apply once you bring your car to the certified dealer.
Is It Worth Selling Car With TrueCar?
TrueCar is a recommended car listing site that connects you with local dealerships to give you an instant offer on your car. After filling out the online application form, you will receive an offer within 2 minutes and have up to 3 days to accept or decline the offer.
Additionally, if you don’t want cash, you can trade-in your car for a new one. It does not charge any service, and the payment method or period depends on the dealership you work with.
Best TrueCar Alternatives
Best for Older & Damaged Cars
Buys used, damaged or junk cars
Free tow and no hidden fees
Pays by ACH trasfer or check
Top Pick for Junk Cars
Free, no-obligation cash offers
Offers free paperwork service
Pays on the spot upon pick up
Highly Rated by Customers
Excellent customer service ratings
Honors guaranteed offer for 7 days
Can pick up a car within 48 hours
Great for Low-Mileage Cars
Gives a real offer in 2 minutes
100% hassle-free online process
Free car’s Value Tracker available
How to Sell Your Car Privately With TrueCar?
If you’re looking to sell your car with TrueCar, here’s how you can do it:
- Go to TrueCar’s website using your smartphone or computer.
- You can enter your license plate, VIN, or make/model on the website. Select the option that corresponds to your information. For example, choose the license plate option if you have the license plate number.
- Provide the information on each field and click on get started.
- Answer follow-up questions about your car. The system will calculate your car’s value as you enter your answers.
- Enter information where you want to receive your True Cash offer.
- Take your car to a TrueCar-certified local dealer. A representative will then check its physical condition.
- Cash out the offer from TrueCar.
TrueCar FAQs
What is TrueCar?
Headquartered in San Marita, California, TrueCar has built a solid reputation as one of the best companies providing consumers with valuable tools, research, market pricing and transparency as they look to buy new cars.
TrueCar’s primary purpose is to simplify the selling or buying process, fair and fun. The company has partnered with over 13,000 dealers to make this process quick, easy, transparent and fair.
How does TrueCar work for car sellers?
TrueCar is an online car selling site that seeks to make car selling and buying transparent, easy and efficient. The site also serves as an information platform for buying, selling, and trading in cars. It was founded in 2005 by Scott Painter, an automotive tech entrepreneur.
TrueCar allows you to;
- See the prices of new and used cars in your area.
- Research the value of your vehicle before you sell it.
- To shop for new, used, and certified pre-owned cars.
- Lease your vehicle through the platform.
- Receive a quote from the TrueCar team.
- Accept or decline the quote from TrueCar dealerships.
Here’s how getting your car an estimate with TrueCar works:
Benefits of TrueCar
Let’s find out how TrueCar works for car sellers and how you can use it to sell your car with this company.
Marketing Solutions
TrueCar aims to connect dealerships with car buyers or sellers immediately. For example, a car buyer looking for pricing information in TrueCar’s database will be connected to a dealership that offers the best price. This way, ready-buyers save time by not going through multiple sellers to find the car deals.
Another notable aspect of TrueCar’s marketing solution is email campaigns. The platform will promote your car to customers through branded emails. These emails include different and personalized offers based on the information sellers posted on the portal.
You can also opt for a sponsorship package to reach the top of TrueCar’s listings. Through this option, your inventory will likely get clicks from prospective buyers.
Learn More About the Industry
You use the latest information to learn more about the car shopping industry to help you set new sales strategies and optimize the existing ones.
As a seller, you can also check and adapt best practices from industry leaders.
Education
TrueCar provides training and education to car sellers through its TrueCar University. Here, you can access webinars, resources, and courses to know more about sales and management.
Who is TrueCar best for?
TrueCar is best for car owners looking to sell their old cars to earn extra cash. It is also best for individuals looking for accurate information as they embark on their car-buying journey.
What types of vehicles does TrueCar purchase?
TrueCar does not buy or sell damaged cars and trucks. It connects you to certified dealers who can buy damaged, broken, or junk cars at fair and competitive market prices. Therefore, the dealers share with you the types of vehicles they purchase.
How to Trade-In your car with TrueCar?
- Visit TrueCar’s trade-in page and enter the necessary information. Make sure to include accurate information.
- Once you receive an offer, take your car to a certified dealership and have a representative check it.
- After confirming your car’s condition with the dealership, you can use the monetary offer to get a new car.
Note that your True Cash offer is valid for up to three days. You have three days to sell your car for the amount stated in the offer.
The online application process also gives you the option to choose your preferred trade-in car.
TrueCar for military
TrueCar has incentives for military members, veterans, and their families.
The TrueCar Military Appreciation Package includes the following:
- Up to $4,000 bonus cash from selected manufacturers.
- Dealer discounts on vehicles, new and used.
- Vehicle condition summaries for each used car.
- Up to $4,000 worth of repair and deductible reimbursements.
- Dedicated customer service hotline at 1-866-850-8318.
How fast can you sell your car with TrueCar?
Selling your own TrueCar is fast and convenient. The company requires you to fill out information about your car to get a quote. Based on your provided information, you will then be matched with the best dealership in your area. The entire process takes 2 to 3 days.
TrueCar fees
Selling your car through the TrueCar website is free.
TrueCar payment options
TrueCar is a car-selling site that connects dealers with potential buyers or sellers. Therefore, the payment method you use will depend on the dealership you work with.
How Good is TrueCar Support?
TrueCar has reliable and responsive customer support available 24/7 via live chat, email, or phone. It also has detailed FAQ and help pages with many answered questions, articles, and blogs.
TrueCar also has a social forum where platform users engage, ask questions, and receive answers from the TruCar support team.
Do dealers have to honor TrueCar’s prices?
Generally, dealers honor TrueCar’s prices. However, depending on factors such as manufacturing and marketing, the opposite might happen in some cases.