Driveo vs Carmax Offer

Which is Better for Selling the Car?

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Driveo and CarMax seem to have a lot of similarities when it comes to their car-selling process. However, you might find Driveo the better option to sell your vehicle. 

Its offer is valid for up to 30 days, giving you plenty of time to consider it and even check out offers from other dealerships. Their payment option is also more convenient since you can get your cash within the same day of selling your car. 

Selling to Driveo also promises a faster turnaround time. While it doesn’t have a Trustpilot or BBB page, its Facebook and Google reviews attest to the company’s reliable services.

Driveo vs. CarMax Comparison

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Company	Driveo	CarMax
Logo
Cars accepted	Used and new cars	Cars in most conditions, with exceptions
Fees	$0	$0
Requesting quotes	Online application and in-person appraisal	Online application
Offer validity	30 days	7 days
Payments offered	Check	Bank draft
Payout	Same day	Same day
Car pick-up	Drop-off	Drop-off
Physical locations	Nationwide locations	240 CarMax locations nationwide
Turnaround time	At least 24 hours	Up to 48 hours
Customer service	Online form, phone, email, and social media	Social media, online form, chat, or hotline
Reviews	4.5	1.6

Consider Best Alternatives

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Cars Accepted

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Driveo accepts vehicles that are used or new. In addition, your car should meet the following conditions before you can sell it to them:

• No odometer issues
• No salvaged or branded titles
• Not extensively modified
• Not older than 15 years
• Not used a commercial vehicle 
• No fire, floor, or severe damage
• Not a rare sports or high-end luxury car

CarMax, on the other hand, has fewer conditions if you want to sell your vehicle to them. It only needs to be free from the frame and flood damage and has no salvage history. 

Besides the car condition, you should be able to provide the following when you sell your car to CarMax:

• Payoff information or title, with all the title holders present during the sale
• Valid IDs of all titleholders
• All keys and remotes
• Valid and current registrations

Fees

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Selling to Driveo or CarMax is free. You can get an instant offer and have your car inspected without paying for anything. 

Requesting Quotes

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You can request quotes from Driveo and CarMax through an online process. This typically starts with providing your car’s Vehicle Identification Number or license plate number. 

If you don’t have these, you might also be able to get an instant offer by entering your car’s 

• Make, model, and year 
• Mileage 
• Condition 

After the online process, you’ll receive the instant offer, and to claim it, you’ll need to schedule an in-store appointment. 

These companies will need to inspect the car in-store to finalize the offer. In some cases, the final offer might not be the same as the instant cash offer you received after the online application. 

Upon knowing their final offer, you can accept or decline it. It’s also worth checking with the dealership to see if they’ll give you time to consider the final offer. Once you’re okay with their last price, they can process the sale and hand in your payment.

Offer Validity

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Once you accept them, Driveo offers are valid for 30 days, while CarMax instant offers are good for only 7 days. 

Payments Offered

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Driveo pays in check, which you’ll receive right after finalizing the sale. You only need to cash it in or deposit it in your bank account.

On the other hand, CarMax only pays in bank drafts. This payment method only allows the recipient to deposit it to their bank accounts. Bank drafts are also subject to holding periods, depending on the bank. 

Payout

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Both Driveo and CarMax will hand your payment within the same day of finalizing the sale with them. You’ll leave their stores with either a check or bank draft in hand. 

Car Pick-up

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Only CarMax offers a free pick-up option in selected locations. After completing the online application process, you’ll see if this option is available on the offer page. 

Driveo doesn’t offer pick-up. To claim their instant offer, you’ll need to schedule an appointment with one of their stores.

Physical Locations

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Driveo has several dealerships across the country. You can locate the nearest one through the store locator page on their website. 

CarMax has 240 stores nationwide, which you can also find using its store locator on its website.

Turnaround Time

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Selling your car to Driveo can be as fast as 24 hours. This is pretty neat, considering that you can complete their online application in minutes, set an appointment at a nearby store, and take your car there within the same day. 

Since the company pays in check, you also don’t need to bother with long posting dates. CarMax, on the other hand, processes sales for up to 48 hours. Its payment method tends to take longer to post due to some banks’ holding periods of up to 4 days.  

Customer Service

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Driveo’s customer service is available through the following: 

• Phone: 619-212-1212
• Email: hello@driveo.com
• Facebook
• Online form

To reach the CarMax customer support team, you have the following options: 

• Chat
• Phone: 1-913-384-6697
• Online form
• Twitter or Facebook

Reviews

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Company	Driveo	CarMax
Logo
Trustpilot	N/A	1.6
BBB	N/A	1.15
Google Reviews	4.5	N/A
Facebook Reviews	3.9	N/A

Driveo received relatively good reviews from its customers on Facebook and Google. Some of the compliments the company received are its 

• Easy and fast process
• Reasonable offers
• Professional staff

CarMax customers also liked that the company offers a hassle-free way of selling cars. Some also pointed out that the company made them the highest offers compared to other dealerships they visited. 

However, on review platforms, both Driveo and CarMax received complaints from customers who didn’t get the offer they expected. However, managing your expectations when selling your car is important, as offers depend only on the information you provide.