AUTOBUY Review
AUTOBUYgives you flexibility and enables you to either call their office to get a quote or submit an online application. Either way, a real person will be looking at your details and providing you a fair quote. If you call the company, the AUTOBUY agent will provide the quote after you give them the details about your car. And if you’ve submitted an online application with all the details, you can expect the agent to contact you within the next 20 minutes. While AUTOBUY provides you with a free evaluation, it doesn’t offer a free (or paid) pick-up service. So if you accept the deal, you’ll need to drop your car off at the nearest AUTOBUY location.
Pros
- You describe your car’s condition to an actual person, not AI
- You can talk to customer service easily
- It can help you save on sales taxes
- The selling is pretty straightforward
Cons
- You’ll need to bring your car to the store yourself
- Arranging for transport after sales is on you, which can be inconvenient if you’re in a rush
AUTOBUY Reviews – Is AUTOBUY Legit?
Having a 4.9 rating on Trustpilot, 4.0 rating on Yelp, 3.9 rating on Facebook, and 3.0 rating on Better Business Bureau, AUTOBUY can be described as reliable and trustworthy.
Most sellers praised the company’s efficient and convenient selling process. Others liked the platform’s reliable customer service and highlighted its competitive selling prices.
As for complaints, some sellers complained of inconsistencies and errors in the appraisals. Others also had issues with the company’s slow payout process. Overall, AUTOBUY is a safe car-buying company.
| Website | Rating |
|---|---|
| Trustpilot | 4.9 |
| Yelp | 4.0 |
| 3.9 | |
| Better Business Bureau | 3.0 |
Does AUTOBUY Give Good Offers?
The amount you get for selling your car, truck, or fleet will depend on the automobile’s make, model, current condition, and year of manufacture. For example, the company bought;
| Model | Money Paid |
|---|---|
| A used 2017 Honda Accord | $17,520 |
| A Pre-owned 2014 Yamaha Y2F-RG | $10,299 |
| 2003 Sea Fox 237 Center Console Boat | $16,900 |
Is It Worth Selling a Car With AUTOBUY?
AUTOBUY is a reliable and recommended free car listing site that offers you competitive prices when you sell your car, commercial vehicle, or motorcycle through the platform. After submitting your online application, you will receive an appraisal within 20 minutes and have up to 5 days to accept or decline the offer.
Additionally, the company does not charge any service, and you will get paid instantly via check or cash when AUTOBUY agents come to pick up your car. If you are looking for a legitimate site to trade in cars, boats or motorcycles, AUTOBUY is worth considering.
While AUTOBUY provides you with a free evaluation, it doesn’t offer a free (or paid) pick-up service. So if you accept the deal, you’ll need to drop your car off at the nearest AUTOBUY location.
Best AUTOBUY Alternatives
Best for Older & Damaged Cars
Buys used, damaged or junk cars
Free tow and no hidden fees
Pays by ACH trasfer or check
Top Pick for Junk Cars
Free, no-obligation cash offers
Offers free paperwork service
Pays on the spot upon pick up
Highly Rated by Customers
Excellent customer service ratings
Honors guaranteed offer for 7 days
Can pick up a car within 48 hours
Great for Low-Mileage Cars
Gives a real offer in 2 minutes
100% hassle-free online process
Free car’s Value Tracker available
How to Sell Your Car to AUTOBUY?
If you’re ready to sell your car to AUTOBUY, here are the steps to follow:
Step 1: Submit Your Vehicle
You can either call or schedule an appointment with AUTOBUY through their website. If you choose to call them, a representative will ask for your contact and vehicle information. Choosing the website option, on the other hand, requires you to enter these to set an appointment:
- Your first and last names
- Contact details (email and phone number)
- Information about your vehicle (make and model, year of manufacturing, mileage, VIN, and specify the trim)
- Preferred city
Step 2: Get Appraisal
After setting up an appointment through the website, you’ll receive a call from the AUTOBUY representative within 20 minutes. Once you connect with an AUTOBUY certified analyst, they will appraise your car. You’ll need to provide additional information like on your car’s condition to help them evaluate its cash value.
Step 3: Removing Car Accessories
Tell the appraiser if your car has accessories you wish to remove before the sale. You and AUTOBUY can have a written agreement specifying you’ll remove the accessories before selling your car to them.
Step 4: Accept the Offer
AUTOBUY gives you five days to decide on an offer. If the price is right for you, you can accept it immediately after receiving it.
Once you accept the offer, you’ll need to bring your car to the AUTOBUY location that conducted your appraisal. You might need a ride home after selling your car. If so, you can use AUTOBUY’s independent transport service at an additional cost.
If the five-day period ends and you didn’t accept the offer, you’ll need to apply for an appraisal again.
AUTOBUY FAQ
How does AUTOBUY work?
AUTOBUY is a Florida-based vehicle-buying company that started in 2010. It is a car buying company that helps consumers quickly sell pre-owned vehicles by purchasing used cars for the maximum price. Recently, it also started offering services in Tennessee.
AUTOBUY allows you to;
- Gather basic information about your vehicle.
- Schedule a convenient time and location for your appraisal to be completed.
- Get an appraisal within 20 minutes or less.
- Accept the declined offer within 5 days.
AUTOBUY strives to be a hassle-free car-buying platform that offers sellers competitive selling rates for used, damaged, or broken cars. Since its establishment, the company has appraised vehicles worth $2 billion. AutoBuy has a customer base of over 250,000.
Who is AUTOBUY best for?
AUTOBUY is best for individuals who want to sell their cars, SUVs, motorcycles, or commercial vehicles to earn cash. It is also best for individuals looking for legitimate and reliable online car-selling sites to trade in cars, SUVs, or motorcycles.
What are the benefits of selling a car via AUTOBUY?
Beating Prices
Besides how fast they can make an offer, AUTOBUY will also beat any valid cash offer you receive from their major competitors. So, if you already have a reasonable offer, say, from Carmax, you can go to AutoBuy for a better price.
Efficient Buying Model
The company also follows a buying model where:
- You submit information about your car.
- The company appraises your car and makes an offer.
- You drive to an AUTOBUY shop near you (there are a total of 12 AUTOBUY shops within the Florida state) to sell or deliver a sold car.
- The company provides excellent customer service.
If AUTOBUY does not buy your car, you will be rewarded with a $50 gift card via email.
AUTOBUY shop locations:
- Boca Raton
- Cutler Bay
- Fort Lauderdale
- Melbourne
- Miami
- Orlando West
- Stuart
- West Palm Beach
- Margate
- Daytona
- Royal Palm Beach
- Orlando East
Excellent Customer Service
However, you might have questions before setting up an appointment with AUTOBUY. In that case, you can reach their customer service through a chatbot on their website. They also offer a text message option, where you’ll enter your phone number and query details. AutoBuy will then reply back with answers to your questions.
AUTOBUY’s website also shows a comprehensive list of all their stores, with phone numbers, addresses, and operating hours. The Contact Us page even lists their team members’ names and contact details and Florida-certified buyers. Having this information at hand can help you learn more about their business.
Helping With Paperwork
AUTOBUY can take a load of paperwork off your shoulders. However, you still need to have the following documents to sell your car:
- A valid driver’s license.
- Vehicle title if you don’t have a lien.
- Lien holder’s name, account number, and the last four digits of your Social Security Number if you have a lien.
- Keys or remote fobs of your car.
- Cash or check payment for the balance due on your “upside-down” loan.
Title-Related Concerns
The company can also buy your car even if you have these title-related concerns, such as:
- There are two names on the title, including yours. However, both persons should be able to confirm their identities through a valid driver’s license.
- You’ve lost the title, but there’s no alien on it.
- You have an out-of-state title.
Get a Sales Tax Benefit
AUTOBUY also uniquely offers an option to get a sales tax benefit. If you’ve negotiated a price with a dealer, you can provide them with your AUTOBUY appraisal. AUTOBUY will work with the dealer to help you save on your sales taxes.
Arrange a Ride Home
AUTOBUY only purchases cars for cash and doesn’t sell or offer pickup services. Once you hand over your vehicle to them, you’ll need to arrange transportation to go home. Moreover, AUTOBUY has an independent transportation company that can offer you transport at competitive rates.
What types of vehicles does AUTOBUY purchase?
The company buys all types of vehicles. Whether it is a certified, used, damaged, or broken vehicle, AUTOBUY will purchase it. Apart from cars, you can also sell;
- Motorcycles
- Boats
- SUVs
- Commercial Vehicles
- Fleets
How fast can you sell your car with AUTOBUY?
Selling your car, fleet, commercial vehicle, or SUV to AUTOBUY is simple, easy, and quick. The company reviews your application and sends you an appraisal within 20 minutes. You can then schedule a time and location to complete the appraisal.
AUTOBUY Fees
No fees are associated with getting an appraisal from AUTOBUY, even if a certified analyst conducts it. Additionally, you don’t need to pay for anything once you complete the sale. Their website and customer service channels are also free of charge.
When does AUTOBUY pay?
AUTOBUY pays you instantly via check or cash when they come to pick up your vehicle or when you deliver the cars at their offices.
How good Is AUTOBUY support?
AUTOBUY has reliable and dedicated customer support available 24/7 via live chat, email, or phone. It also has FAQs and help pages with answered questions, blogs, articles, and tutorials. You can also contact the customer support team via Facebook, Pinterest, Twitter, or Instagram to make inquiries.
Is AUTOBUY reliable?
AUTOBUY is a reliable car-buying company that helps clients quickly sell their used cars, motorcycles, or fleets to earn cash.
Does AUTOBUY offer free towing and pick-up services?
AUTOBUY does not offer free pickup and towing services. You need to make private transportation arrangements after the purchase is complete.
Can I sell my car to AUTOBUY even if I have lost my title?
AUTOBUY allows you to sell your car on the platform even if you have lost your title.
What is the AUTOBUY acceptance period?
You have up to 5 days to accept or decline the offer from AUTOBUY.